Privacy Policy

 appropriate to the risk, considering the state of technology, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying probabilities and severity of risks to the rights and freedoms of natural persons.

These measures include ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access, access to data, input, transmission, availability, and separation of data. Additionally, we have procedures in place to uphold data subject rights, ensure data deletion, and respond to data threats. Furthermore, we incorporate data protection principles when developing or selecting hardware, software, and procedures in accordance with the principles of data protection by design and by default.

Transfer of Personal Data

In the course of processing personal data, it may be necessary to transfer data to other entities, companies, legally independent organizational units, or individuals or to disclose it to them. Recipients of such data may include service providers responsible for IT tasks or providers of services and content integrated into a website. In such cases, we comply with legal requirements and, in particular, enter into contracts or agreements with data recipients to protect your data.

Data Processing in Third Countries

If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if processing occurs through the use of services provided by third parties or by disclosing or transferring data to other persons, entities, or companies, it is done only in compliance with legal requirements.

Unless an explicit consent or legally or contractually required transfer exists, data is processed in third countries with an officially recognized level of data protection, under contractual obligation through standard contractual clauses issued by the EU Commission, with valid certifications, or based on binding internal data protection regulations (Articles 44–49 GDPR, EU Commission information page: link).

Privacy Policy for Cookies

This website uses cookies. Cookies are text files containing data from visited websites or domains that are stored by a browser on the user’s computer. A cookie primarily stores information about a user during or after their visit to an online offering. Stored information may include, for example, language settings on a website, login status, a shopping cart, or the position where a video was paused.

We also include technologies similar to cookies under the term "cookies," such as technologies that store user information through pseudonymous online identifiers (referred to as "user IDs").

The following cookie types and functions are distinguished:

• Temporary Cookies (Session Cookies): These cookies are deleted after a user leaves an online offering and closes their browser.

• Permanent Cookies: These remain stored even after the browser is closed, enabling features such as saving login status or directly displaying preferred content on subsequent visits. They may also store user interests for reach measurement or marketing purposes.

• First-Party Cookies: These are set by us directly.

• Third-Party Cookies: These are primarily used by advertisers (referred to as "third parties") to process user information.

• Necessary Cookies: Cookies essential for website operation, such as those used to store logins or other user inputs, or for security purposes.

• Statistics, Marketing, and Personalization Cookies: These are typically used for reach measurement or to save user interests or behaviors (e.g., viewing specific content or using particular features) in user profiles. These profiles serve to display content that matches potential user interests. This procedure, known as "tracking," involves following potential user interests. Where we use cookies or tracking technologies, we provide specific information in this privacy policy or as part of obtaining consent.

The legal basis on which we process your personal data using cookies depends on whether we request your consent. If we request consent and you agree to the use of cookies, the processing of your data is based on your expressed consent. Otherwise, data processed via cookies is handled based on our legitimate interests (e.g., ensuring the economic operation and improvement of our online services) or when cookies are necessary to fulfill our contractual obligations.

Storage Duration
Unless explicitly stated otherwise (e.g., in the context of cookie opt-ins), please assume that the storage duration for persistent cookies may be up to two years.

General Notes on Withdrawal and Objection (Opt-Out)
Depending on whether processing is based on consent or legal permission, you may withdraw your consent or object to the processing of your data using cookie technologies at any time ("opt-out"). You can express your objection via your browser settings, for instance, by disabling cookies (although this may limit the functionality of our online services). You can also object to the use of cookies for online marketing purposes through various services, especially in the case of tracking, via websites such as optout.aboutads.info and youronlinechoices.com. Further instructions on how to object can be found within the information about the service providers and cookies used.

Processing Cookie Data Based on Consent
We use a cookie consent management system to obtain, manage, and allow users to withdraw their consent to the use of cookies or associated processes and providers listed in the system. The consent declaration is stored to avoid repeated requests and to comply with legal obligations to document consent. This storage may occur on servers and/or within a cookie (referred to as an "opt-in cookie" or similar technology) to associate consent with a specific user or device. Unless otherwise stated for specific cookie management providers, the consent storage duration may last up to two years. A pseudonymous user ID is created, along with details of the consent (e.g., categories of cookies or service providers), the browser used, the system, and the device.

• Data Types Processed: Usage data (e.g., visited websites, content interests, access times), meta/communication data (e.g., device information, IP addresses).

• Affected Individuals: Users (e.g., website visitors, online service users).

• Legal Bases: Consent (Art. 6(1) sentence 1 lit. a GDPR), Legitimate Interests (Art. 6(1) sentence 1 lit. f GDPR).

 

Privacy Policy for SSL/TLS Encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of sensitive content, such as inquiries you send to us as the website operator. You can recognize an encrypted connection by the change in the browser’s address bar from "http://" to "https://" and the padlock icon in your browser bar.

When SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

 

Data Transmission Security (Without SSL)
Please note that data transmitted over open networks such as the Internet or unencrypted email services is visible to anyone. An unencrypted connection is recognizable by the browser’s address bar displaying "http://" without a padlock icon.

Information transmitted via the Internet and content received online may be transmitted through third-party networks. We cannot guarantee the confidentiality of communications or documents sent over such open networks or third-party networks.

If you disclose personal information via open networks or third-party networks, you should be aware that your data may be lost or accessed by unauthorized parties who may collect and use the information without your consent. Although individual data packets are often encrypted, the names of the sender and recipient are not. Even when both sender and recipient reside in the same country, data transmission frequently occurs without controls across international networks, including to countries without the same level of data protection as your home country.

We assume no responsibility for the security of your data during transmission over the Internet and disclaim liability for any direct or indirect losses. We recommend using alternative communication methods if you deem this necessary or prudent for security reasons.

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Despite extensive technical and organizational security measures, data loss or unauthorized interception and/or manipulation may occur.
We implement suitable technical and organizational security measures to prevent such incidents within our system. However, your computer is outside the security zone under our control. It is your responsibility as a user to be informed about the necessary security precautions and take appropriate measures. As the website operator, we are not liable for damages resulting from data loss or manipulation.

Data entered into online forms may be forwarded to and accessed or processed by third parties for order processing purposes.

 

Privacy Policy for Server Log Files

The provider of this website automatically collects and stores information in server log files that your browser automatically transmits to us. This includes:

• Browser type and version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

These data are not directly attributable to specific individuals. No combination of these data with other data sources is made. However, we reserve the right to retrospectively examine these data if there is concrete evidence of unlawful use.

 

Third-Party Services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube for embedding videos.
These services from the American company Google LLC use cookies and may transmit data to Google in the USA. However, we assume that no personal tracking takes place solely through the use of our website.

Google has committed to ensuring adequate data protection under the American-European and American-Swiss Privacy Shield frameworks.
Further information can be found in Google's privacy policy.

 

Privacy Policy for Contact Forms

If you submit inquiries to us via the contact form, your details, including the contact information provided, will be stored for processing your inquiry and any follow-up questions. This information will not be shared without your consent.

 

Rights of Data Subjects

Right to Confirmation

Every data subject has the right to request confirmation from the website operator on whether their personal data are being processed. If you wish to exercise this right, you can contact our Data Protection Officer at any time.

Right to Information

Every data subject has the right to request free information about their stored personal data and receive a copy of this information. Additionally, information on the following may be provided:

• The purposes of processing

• The categories of personal data being processed

• The recipients to whom personal data have been or will be disclosed

• If possible, the planned storage duration or, if not possible, the criteria for determining this duration

• The existence of a right to rectify or delete personal data, restrict processing by the controller, or object to such processing

• The existence of a right to lodge a complaint with a supervisory authority

• If personal data were not collected from the data subject, any available information on their source

The data subject also has the right to know if their data were transferred to a third country or international organization, and, if so, to obtain information about the appropriate safeguards regarding the transfer.
To exercise this right, contact our Data Protection Officer.

Right to Rectification

Data subjects have the right to request the immediate correction of inaccurate personal data. They also have the right to request the completion of incomplete data, including through a supplementary statement.
To exercise this right, contact our Data Protection Officer.

Right to Erasure (‘Right to Be Forgotten’)

Data subjects have the right to request the immediate deletion of their personal data from the website operator if one of the following conditions applies, provided processing is not necessary:

• The data are no longer necessary for the purposes for which they were collected or processed.

• The data subject withdraws consent, and no other legal basis for processing exists.

• The data subject objects to processing based on their particular situation, and no overriding legitimate grounds exist, or objects to direct marketing and related profiling.

• The data have been unlawfully processed.

• Deletion is necessary to fulfill a legal obligation under Union or Member State law.

• The data were collected in relation to information society services offered directly to a child.

To request deletion, contact our Data Protection Officer, who will ensure prompt compliance.

Right to Restrict Processing

Data subjects have the right to request restrictions on processing their personal data under certain conditions:

• If the accuracy of the data is contested, for a period enabling the controller to verify accuracy.

• If processing is unlawful, and the data subject opposes deletion and instead requests a restriction.

• If the controller no longer needs the data for processing but the data subject requires them for legal claims.

• If the data subject objects to processing pending verification of overriding legitimate grounds.

To request restriction, contact our Data Protection Officer. They will ensure that the processing is restricted.

 

 
Right to Data Portability

Every individual affected by the processing of personal data has the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format. They also have the right to have these data transmitted to another controller if the legal requirements are met.

Furthermore, the individual has the right to request that their personal data be transmitted directly from one controller to another, provided this is technically feasible and does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, you may contact the data protection officer designated by the operator of this website at any time.

 

Right to Object

Every individual affected by the processing of personal data has the right to object, at any time, to the processing of their personal data on grounds related to their particular situation.

In the event of an objection, the operator of this website will no longer process the personal data unless compelling legitimate grounds for the processing are demonstrated, which override the interests, rights, and freedoms of the individual, or the processing serves the establishment, exercise, or defense of legal claims.

To exercise the right to object, you can contact the data protection officer of this website directly.

 

Right to Withdraw Consent under Data Protection Law

Every individual affected by the processing of personal data has the right to withdraw their consent to the processing of personal data at any time.

If you wish to exercise your right to withdraw consent, you may contact our data protection officer at any time.

 

Data Privacy Statement Regarding Objection to Advertising Emails

The use of contact data published in compliance with legal requirements for the purpose of sending unsolicited advertisements and informational materials is hereby prohibited. The operators of this website explicitly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

 

Paid Services

To provide paid services, we may request additional data, such as payment information, to process your order or fulfill your request. These data will be stored in our systems until the statutory retention periods have expired.

 

Use of Google Maps

This website uses the Google Maps service. This allows us to display interactive maps directly on the website and enable convenient use of the map function.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish this association with your profile, you must log out before activating the button.

Google stores your data as user profiles and uses them for advertising, market research, and/or needs-based website design purposes. Such evaluation is carried out particularly (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, which you must address directly to Google.

Further information on the purpose and scope of data collection and its processing by Google, as well as additional information about your rights in this regard and settings options to protect your privacy, can be found at: www.google.de/intl/de/policies/privacy.

Google Ads

This website uses Google Conversion Tracking. If you arrived on our website via an ad placed by Google, Google Ads sets a cookie on your computer. The cookie for conversion tracking is set when a user clicks on a Google ad. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, Google and we can detect that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of different Ads customers. The information collected via the conversion cookie is used to compile conversion statistics for Ads customers who have opted for conversion tracking. Customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.

If you do not wish to participate in tracking, you can decline the necessary cookie by adjusting your browser settings to disable the automatic setting of cookies or configure your browser to block cookies from the domain "googleleadservices.com."

Please note that you should not delete the opt-out cookies as long as you do not wish to record measurement data. If you delete all cookies in your browser, you must reset the respective opt-out cookie.

 

Use of Google Remarketing

This website utilizes the remarketing feature of Google Inc. The function is intended to present interest-based advertisements to website visitors within the Google advertising network. A "cookie" is stored in the browser of the website visitor, enabling the visitor to be recognized when they access websites that are part of Google's advertising network. These websites may then display advertisements to the visitor related to content they previously accessed on websites using Google's remarketing function.

According to Google, no personal data is collected during this process. However, if you do not wish to use Google’s remarketing feature, you can disable it by adjusting the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

 

Use of Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). The purpose of reCAPTCHA is to determine whether the data entry on our websites (e.g., in a contact form) is being carried out by a human or an automated program. To achieve this, reCAPTCHA analyzes the behavior of website visitors based on various parameters. This analysis starts automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various data (e.g., IP address, time spent on the website, or mouse movements). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background, and visitors are not informed that such an analysis is taking place.

The data processing is carried out under Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its online offerings from improper automated spying and spam. For further information about Google reCAPTCHA and Google's privacy policy, please refer to https://www.google.com/intl/en/policies/privacy/ and https://policies.google.com/terms?hl=en.

 

Privacy Policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller for this website is located outside the European Economic Area or Switzerland, the Google Analytics data processing is carried out by Google LLC. Both Google LLC and Google Ireland Limited are hereinafter referred to as "Google."

The statistics obtained allow us to improve our services and make them more appealing to users. Additionally, this website uses Google Analytics for a cross-device analysis of visitor flows conducted via a user ID. If you have a Google account, you can disable cross-device analysis of your usage under "My Data" > "Personal Data" in the account settings.

The legal basis for using Google Analytics is Article 6(1)(f) of the GDPR. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. We have also extended this website with the code “_anonymizeIp();” to ensure that IP addresses are captured in an anonymized form. This ensures that collected IP addresses cannot be directly linked to individuals. In exceptional cases where personal data is derived from the collected information, it is immediately deleted.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage for the website operator.

Privacy Policy for Google Analytics
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that in this case, you may not be able to fully use all the functions of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available via the following link: Deactivate Google Analytics.

Additionally, you can prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This will place an opt-out cookie on your device, which prevents the processing of your personal data by Google Analytics. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted. You will need to reset the opt-out cookie to continue preventing data collection. Opt-out cookies must be set for each browser and device separately.

Privacy Policy for Google AdSense
This website uses Google AdSense, an advertising program by Google Inc. In Europe, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services. Google AdSense allows us to display ads that are relevant to our website's theme.

Google AdSense uses cookies to show relevant ads to users, improve campaign reports, or prevent users from seeing the same ad multiple times. A cookie ID helps Google track which ads are displayed in which browsers, preventing duplicates. Google AdSense can also record conversions (such as when a user views an ad and later makes a purchase on the advertiser's website) via cookie IDs. According to Google, Google Ads cookies do not contain personal information.

Your browser establishes a direct connection to Google's servers when marketing tools are used. Google receives information that you accessed a specific part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate your visit with your account. Even if you are not logged into Google, it is possible that Google will collect and store your IP address.

You can prevent this tracking in several ways:

1. Configure your browser to block third-party cookies.

2. Disable cookies for conversion tracking by blocking cookies from the domain “www.googleadservices.com” (adssettings).

3. Disable interest-based ads from providers participating in the "About Ads" self-regulation campaign (choices).

4. Permanently disable tracking in browsers like Firefox, Internet Explorer, or Chrome using the plugin at Google AdsPlugin.

Further details about Google Ads and data privacy can be found at Google Ads and Google Privacy.

Privacy Policy for Facebook
This website uses functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages with Facebook plugins, a connection is established between your browser and Facebook's servers, transferring data to Facebook. If you have a Facebook account, this data may be linked to it. To prevent this, log out of Facebook before visiting our site. Interactions, such as using the comment feature or clicking the "Like" or "Share" buttons, are also transmitted to Facebook. More information: Facebook Privacy Policy.

Privacy Policy for Twitter
This website uses functions of Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you access our pages with Twitter plugins, a connection is established between your browser and Twitter's servers, transferring data to Twitter. If you have a Twitter account, this data may be linked to it. To prevent this, log out of Twitter before visiting our site. Interactions, such as clicking the "Re-Tweet" button, are also transmitted to Twitter. More information: TwitterPrivacy Policy.

Privacy Policy for Instagram
This website includes features from Instagram, provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, clicking the Instagram button links content from our website to your Instagram profile. Instagram may associate your visit to our site with your account. We do not have knowledge of the transmitted data or its use by Instagram. More information: Instagram Privacy Policy.

Privacy Policy for LinkedIn
This website uses LinkedIn marketing services by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Cookies enable the analysis of your use of this website, allowing us to measure the success of our ads and display relevant products.

Information such as your operating system, browser, referrer URL, visited websites, clicked offers, and visit date and time is collected. Data is pseudonymized and stored on LinkedIn servers in the USA.

You can prevent the storage of cookies by configuring your browser. You can also opt out of LinkedIn data use at LinkedIn Settings. Further details: LinkedIn Privacy Policy.

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Privacy Policy for YouTube

This website integrates functions of the service "YouTube." "YouTube" is operated by Google Ireland Limited, a company registered and operated under Irish law, headquartered at Gordon House, Barrow Street, Dublin 4, Ireland, which provides services in the European Economic Area and Switzerland.
Your legal agreement with "YouTube" consists of the terms and conditions outlined at the following link: YouTube Terms. These terms constitute a legally binding agreement between you and "YouTube" regarding the use of its services. Google's privacy policy explains how "YouTube" handles and protects your personal data when you use the service.

 

Brokerage Services

We process the data of our customers, clients, and interested parties (collectively referred to as "customers") in accordance with the data protection regulations of the Federal Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR), as per Art. 6 para. 1 lit. b GDPR, to provide contractual or pre-contractual services. The type, scope, purpose, and necessity of processing these data are determined by the underlying assignment. This typically includes the customers' inventory and master data (e.g., name, address), contact details (e.g., email address, phone), contract details (e.g., content of the assignment, fees, duration, details of referred companies/insurers/services), and payment data (e.g., commissions, payment history). Additionally, we may process information about the properties and circumstances of individuals or their belongings, if relevant to the assignment, such as information about personal living conditions or movable and immovable assets.
In the context of our assignments, it may also be necessary to process special categories of data under Art. 9 para. 1 GDPR, particularly health-related information. In such cases, we obtain explicit consent from customers under Art. 6 para. 1 lit. a, Art. 7, and Art. 9 para. 2 lit. a GDPR, where required.
Where necessary for contract performance or legally required, we disclose or transmit customer data to third parties, such as providers of mediated services/objects, insurers, reinsurers, broker pools, technical service providers, cooperating associations, financial service providers, credit institutions, investment companies, social security institutions, tax authorities, tax advisors, legal advisors, auditors, insurance ombudsmen, and regulatory authorities such as FINMA or BaFin. We may also engage subcontractors, such as sub-brokers. Where required for disclosure or transmission, we obtain customer consent (e.g., in the case of special categories of data under Art. 9 GDPR).
Data are deleted after the expiration of statutory warranty or similar obligations, with the necessity of data retention reviewed periodically. Statutory retention obligations also apply. In the case of legal archiving obligations, data are deleted after their expiration.

 

Contractual Services

We process data from our contractual and business partners, such as customers and interested parties (collectively referred to as "contractual partners"), in the context of contractual or similar legal relationships, related measures, and communications (including pre-contractual stages), e.g., to respond to inquiries.
We process these data to fulfill our contractual obligations, secure our rights, and for purposes of administration and business organization. Customer data are disclosed to third parties only as necessary for the aforementioned purposes, legal obligations, or based on the consent of the affected individuals (e.g., telecommunication services, transport services, subcontractors, banks, tax and legal advisors, payment service providers, or tax authorities). Customers are informed of further processing forms, such as for marketing purposes, within this privacy policy.
The necessary data for these purposes are communicated to contractual partners before or during data collection, e.g., in online forms, through special markings (e.g., colors or symbols), or in person.
We delete data after the expiration of statutory warranty or similar obligations, generally after four years, unless stored in a customer account or retained for legal archiving purposes (e.g., tax-related retention of 10 years). Data disclosed to us as part of a customer's assignment are deleted according to the terms of the assignment, typically upon its conclusion.
If we utilize third-party providers or platforms to deliver our services, the terms and privacy policies of those providers apply in the relationship between users and the respective provider.

 

Customer Accounts

Contractual partners can create an account within our online offering (e.g., customer or user account, referred to as "customer account"). If registration is required, partners will be informed of this and the necessary information for registration. Customer accounts are private and not indexed by search engines. We store the IP addresses of customers and the times of access during registration, subsequent logins, and account use to verify registration and prevent misuse.
If customers terminate their accounts, the associated data are deleted unless retention is required for legal reasons. Customers are responsible for securing their data upon account termination.

 

Analysis and Market Research

For business purposes and to understand market trends and the preferences of our contractual partners and users, we analyze data from business transactions, contracts, inquiries, etc. The affected group includes contractual partners, interested parties, customers, visitors, and users of our online offering.
Analyses serve business evaluations, marketing, and market research purposes (e.g., to identify customer groups with distinct characteristics). Where applicable, we may include the profiles of registered users and their information, e.g., about the services they have used. These analyses are exclusively for our use and are not disclosed externally unless they involve anonymized, aggregated data. We also respect user privacy by processing data pseudonymously and, where possible, anonymously (e.g., as aggregated data).

 

Shop and E-Commerce:
We process the data of our customers to enable the selection, purchase, or ordering of the chosen products, goods, and related services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, particularly postal, forwarding, and shipping companies, to perform the delivery or execution for our customers. For payment processing, we use the services of banks and payment service providers. The required details are marked as such during the order or similar acquisition process and include the information needed for delivery, provision, and billing, as well as contact details to facilitate communication if needed.

Agency Services:
We process the data of our customers as part of our contractual services, which may include, for example, conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, campaign implementation and processes, handling, server administration, data analysis/consulting services, and training services.

Provision of Our Services According to Statutes:
We process the data of our members, supporters, interested parties, customers, or other persons in accordance with the data protection regulations of the Federal Data Protection Act (DSG) and the EU-GDPR, in accordance with Article 6(1)(b) DSGVO, if we offer contractual services or act in the context of an existing business relationship, e.g., with members, or if we are recipients of services and donations ourselves. Otherwise, we process the data of the affected persons according to Article 6(1)(f) DSGVO based on our legitimate interests, e.g., if it concerns administrative tasks or public relations.

The processed data, their type, scope, purpose, and necessity of processing are determined by the underlying contractual relationship. This generally includes basic and master data of persons (e.g., name, address, etc.), as well as contact details (e.g., email, phone, etc.), contract data (e.g., services used, provided content and information, names of contact persons), and if we offer chargeable services or products, payment data (e.g., bank details, payment history, etc.).

We delete data that is no longer necessary for the statutory purposes. This is determined according to the respective tasks and contractual relationships. In the case of business processing, we retain the data as long as it is relevant for business transactions or potential warranty or liability obligations. The necessity of retaining the data is reviewed at irregular intervals. Otherwise, statutory retention obligations apply.

Notice on Data Transfer to the USA:
Our website includes tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We point out that the USA is not considered a secure third country under EU data protection law. US companies are required to release personal data to security agencies without the possibility of legal action by the affected individuals. Therefore, it cannot be ruled out that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Copyrights:
The copyrights and all other rights to the contents, images, photos, or other files on the website are exclusively held by the website operator or the specifically named rights holders. To reproduce any files, prior written consent from the copyright holder is required.
Anyone who commits a copyright infringement without the consent of the respective rights holder can be criminally liable and possibly required to pay damages.

General Disclaimer:
All information on our website has been carefully reviewed. We strive to offer our information accurately, fully, and up to date. However, we cannot fully guarantee the occurrence of errors, so we do not accept any liability for the completeness, accuracy, or currency of information, including journalistic and editorial content. Liability claims for damages of a material or immaterial nature caused by the use of the provided information are excluded unless there is proven intentional or gross negligence.
The publisher can change or delete texts at its discretion and without prior notice and is not obligated to update the content of this website. The use or access to this website is at the visitor's own risk. The publisher, its clients, or partners are not responsible for damages such as direct, indirect, incidental, or consequential damages that may allegedly arise from visiting this website and therefore accept no liability for them.
The publisher also takes no responsibility or liability for the content and availability of third-party websites that can be accessed through external links from this website. The content of linked sites is the sole responsibility of their operators. The publisher hereby explicitly distances itself from any third-party content that may be illegal or contrary to public morals.

Changes:
We may update this privacy policy at any time without prior notice. The current version published on our website is valid. If the privacy policy is part of an agreement with you, we will notify you of any updates via email or another suitable method.

Questions to the Data Protection Officer:
If you have any questions regarding data protection, please send us an email or contact the responsible person for data protection listed at the beginning of this privacy policy in our organization.